Entry / exit logging gaps at vulnerable hours
Residents report inconsistent vehicle and visitor logging late at night at main and secondary gates.
Opened 1 March 2026 · Updated 28 July 2026
What is wrong
At vulnerable hours, entry/exit logging of private and logistics vehicles is inconsistent. Residents worry about accountability if an incident occurs.
What happened
Security Lead reviewed contracts and gate practice with management and the security company. Some night shifts improved briefly after reminders. Spot checks later showed gaps again. Formal questions about staffing and SOP compliance were sent; a durable written answer is still outstanding.
Pattern reported by residents
Night-time gaps in logging noted across more than one gate over several weeks.
Lead review with security company
Security Lead asked for reinforcement of SOPs at vulnerable hours.
Status: watching
Improvements are uneven. Kept open for monitoring until consistent logging is confirmed.
Communications
Who was contacted, how, and whether a response came back.
RP management & security contractor
Acknowledged22 March 2026 · Meeting + written points
Requested confirmation of night-shift staffing and logging SOP compliance.
Outcome: Meeting held; verbal commitment to tighten logging—no lasting written SOP update shared.
RP society management
No response14 June 2026 · Follow-up letter
Asked for written confirmation of gate logging procedures and audit of vulnerable hours.
Outcome: No reply received to the June follow-up.